Global Herbs Ltd is the data controller and is responsible for your personal data.
We do not collect any sensitive data, such as, details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data, or criminal convictions and offences.
Direct interaction: You may provide data by post, phone, email or direct entry on our website, including when you:
Automated technologies or interactions: We may automatically collect technical data as you use www.globalherbs.co.uk about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.
Your personal data will only be used where legally permitted:
We do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us at firstname.lastname@example.org.
Identity, contact, financial, transaction and technical data
To fulfil a purchase contract and to protect our legitimate interests.
Identity and contact data
To comply with legal obligation and to protect our legitimate interests (records upkeep and consumer research)
Marketing and communications
Identity, contact and communications data
NB You can unsubscribe from our communications at any time. This will not affect your ability to order and receive products.
To protect our legitimate interests (growth of the business)
Identity, contact and communications data, photos and product use information.
NB testimonials may be shared on our website and social media pages only when we have received written communication from you. By giving us your permission to share, you are explicitly giving your permission for other social media users to engage with the relevant post.
To protect our legitimate interests (sharing of useful information to help consumers make their product choice)
To protect our legitimate interests (improve consumer website experience and for the growth of the business)
We may sometimes have to share your personal data in the following circumstances:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, and for the purposes of satisfying any legal, accounting, or reporting requirements.
Security measures are in operation to ensure your personal data is not accessed or disclosed in an inappropriate way.
Access to your data is limited to those employees and third parties who need access in order to fulfil a contract or on the basis of a legitimate interest.
Anyone subject to any suspected personal data breach will be notified immediately, as will the Information Commissioners Office.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
If you wish to exercise any of the rights set out above, please email us at email@example.com and we will respond to all legitimate requests within one month.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).